EN
Edwin N
1 reviews | Active since Nov 2015
09 Nov 2015, 09:34
Wrong product activated
They deliver and activated wrong product. What they are charging me and what I app**** for in the application is not the same. I sent them email, but they insisting that they have given me the right product. What I have app**** for is cheaper than what they gave me. Just became aware when they sent me a bill.
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Neotel's replyOfficial
09 Nov 2015, 14:40Hello nengos,
We are sorry to hear this. We have escalated this matter to our team and will be in contact. Your reference number is SREQ_***
We are sorry to hear this. We have escalated this matter to our team and will be in contact. Your reference number is SREQ_***
Best regards,
Neotel's reply09 Nov 2015, 14:40
Official
Hello nengos,
We are sorry to hear this. We have escalated this matter to our team and will be in contact. Your reference number is SREQ_***
We are sorry to hear this. We have escalated this matter to our team and will be in contact. Your reference number is SREQ_***
Best regards,