Wrong contract loaded.

Good day,<br> <br> I would like to raise an complaint against Neotel for wrongly billing me for a contract which I did not enter into. In March of this year I signed a contract with Neotel for a month to month contract.<br> When I was reviewing my bank statement I noticed for the past two months I was being billed R226 opposed to the R149, which was agreed to on the contract. I submitted a complaint on their consumer email account, I received a response merely stating that the system has me on a 2 year contract and not month to month.<br> <br> In response I detailed the contents of the contract and asked Neotel to refer to the contract, as I did not sign a two year contract. This is an error on their end. I also asked for a superior to be in contact with me and provide the proof of this 2 year contract I \signed".<br> The response I received was appalling to say the least. I called Neotel this morning"