WORTHLESS SERVICE ON THEIR OWN MISTAKES!!!!!!!

I have two Neotel numbers on a single contract. Customer no. R ********** 90

1. ********** 080 2. ********** 098

I sent an email in October asking for the number ********** 098 to please come off contract and be re-instated as a pre-paid number. On the 1st of December Neotel in a flash of brilliance DISCONNECTED BOTH NUMBERS!!!!!!! The number ********** 080 is my support number for my business. So I have people emailing asking me if I've gone out of business!!!!!!FANTASTIC....WELL DONE WORTHLESS STINKING NEOTEL!!!! Now I managed to get my number working again on the 4th of December.....which took numerous calls, being cut off twice and basically a waste of half my day!!!!! However....I can only receive calls....I cannot return or make calls at all!!!! I get told they need RICA Docs????? I sent the damn RICA docs when I opened the account!!!! I didn't ask to have my damn number disconnected. SO.....I send in Rica docs. ID number and proof of address. Of course the *****s at Neotel can't reconnect me because they now want the directors role from my business. I then SEND them the directors role. I get an email from consumer service on Monday 11th December to let me know they've now escalated this to their Retentions Department and I was told by the agent that it would be dealt with by close of business that day!! Today is now WEDNESDAY 13th December and I receive an email from this WORTHLESS STINKING Retentions department advising me my request for reactivation was denied????? Remembering I had NEVER asked for the service to be discontinued in the first place!!!! NOW.....I get asked to send my ID Doc AGAIN!!!!!! Plus I get advised that I must send a proof of residence document NOT OLDER THAN 90 DAYS. My proof of residence document I sent them LAST WEEK IS DATED 20th OF OCTOBER!!!!!! It is LESS THAN 60 DAYS OLD!!!!! WHICH ***** STRUGGLES TO READ A DATE ON A DAMN DOC THAT'S IN PLAIN SIGHT!!!!!

I am sick to death of Neotel.....and I sincerely regret giving up my service from Telkom to move to this bunch of worthless inept and *********** fools!!!!!!