Worst Service Provider In South Africa

Our company has 2 branches that uses Neotel Fibre and we have been experiencing VERY poor service from their side. For the last month we have experienced more down time with Neotel fibre and when we call them we hold for 30 min to 45 min to get a call center agent to pick up the call and when we request feedback on the situation they DON`t know anything and cant give us any feedback, we send countless emails to them as well to report the problems and also request feedback but not one person gets back to us regarding anything.

Neotel is really one of the WORST SERVICE PROVIDERS there is and we WILL be cancelling our services with you and move over to one of their competitors, Dark Fibre Africa, seeing as Neotel cant assist us with anything at all. I wont recommend them to Anybody out there and wont even accept Neotel service (Not that there is any), even if they offered me something for free