Worst Service provider ever!!!

Once i subscribed to neotel the internet service was pathetic, i never had signal and the device hardly worked, eventually after several complaints i recieved a new device. I had a contract for R 200 - 00 per month, which was a debit order, each month they debited well over R 200-00 each month. They then refused to pay for bounced debit order fees and also had the audacity to register me on ITC for being a bad payer. I then decided to cancel the debit order to prevent it from occuring again however, it did not help, they still kept overcharging me saying i was using out of bundle date when i have several reference numbers confirming a cap on the account. I had a lock on the wifi etc and i was the only one using the device but yet data was still being used even though i wasnt even in the country!

I have terminated services with neotel and was told over the phone that i did not owe neotel anything and that i would be refunded monies due to me. Once again put on ITC for no payment after termination, when i demanded the recording i was ignored! This is the most pathetic service provider i have ever dealt with! There is no communication and they are just money hungry!! Could not be bothered to sort out issues!