Worst service EVER!!

Item: Neotel
Rating: 1
Author: Kashiefah A

<p>I have had an outstanding issue now for very close to 2 weeks, paying for a service which I don't have, and absolutely no feedback whatsoever. I have wasted hours on the phone (on my account) trying to have this issue resolved with no luck. Answers I am getting from Neotel are boring, unimaginative and quite honestly no longer creative. I would not advise anyone to open an account / contract with them.</p>

Helpful (0)

Replies (3)

Kashiefah A's updateReviewer Update

08 May 2017, 16:48

I don't know what my account number is, I have not received any statements. You can use my ID number and/or reference number to figure out what the problem is.

Kashiefah A's update08 May 2017, 16:48

Reviewer Update

I don't know what my account number is, I have not received any statements. You can use my ID number and/or reference number to figure out what the problem is.

Kashiefah A's updateReviewer Update

08 May 2017, 16:56

Ref no is SREQ ********** 83

Kashiefah A's update08 May 2017, 16:56

Reviewer Update

Ref no is SREQ ********** 83

Kashiefah A's updateReviewer Update

22 May 2017, 08:18

Issue has been sorted, thanks to only 1 person who clearly cares about customers. How are you only replying 13 days after my last reply??? Like I said before, pathetic service.....

Kashiefah A's update22 May 2017, 08:18

Reviewer Update

Issue has been sorted, thanks to only 1 person who clearly cares about customers. How are you only replying 13 days after my last reply??? Like I said before, pathetic service.....