Worst possible ISP

* Sign contract - they say I have coverage for the 10MB service.<br> * Installer comes out, erects aerial, cable and PoE. Leaves an ADSL router in the box on my desk. Aerial pole not nearly vertical.<br> * Router does not have a RJ45 WAN port - only a RJ11 (ADSL) port.<br> * I assume installer will come back and complete the job. A week later after emails and calls, the installer manager comes out, re-installs the pole and receiver - saying it was not dome correctly. he then explains that the ADSL router supp**** has been converted by them so that port No 4 becomes the input WAN port. No note, marking or instruction from the 1st installer. <br> * I receive an account which includes the week where nothing happened. Their response - THAT'S MY PROBLEM. <br> * System works brilliantly - but then shuts down. Emails to the supplier of the hardware - SS. No response, except maybe the HW should be changed.<br> * After another week of this, the HW is changed, but issue remains. No internet periodically. We run a business, and need internet 24/7.<br> * I repudiate the contract and they remove HW. <br> * I refuse to pay the account where nothing happened.<br> * They hand me over to their lawyers.