AO
Andreas O
1 reviews | Active since Mar 2010
11 Apr 2015, 09:34
Worst Mobile Data Provider.
Gomotso refused to give me the call center managers telephone number. She told me his name is Simpiwe Shabalala. She also refused to give me her surname.<br> My original reference number is FCR*** for my unresolved complaint.<br> I told her I would write a report on Hello Peter is she did not give me the number.Still refused WHY???? If this is what Simpiwe instructs his staff he should resign and look for a job where he does not have to deal with customers.
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Replies (1)Neotel's replyOfficial
11 Apr 2015, 10:06Hello AndreasO,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Best regards,
Neotel's reply11 Apr 2015, 10:06
Official
Hello AndreasO,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Best regards,
