1 reviews | Active since Sept 2016
Worst internet provider in South Africa
<p>I have been a customer with Neotel for over year now. for the Last 6 month their Network and service has just dropped.</p> <p> </p> <p>I pay monthly for a service that I am unable to use as the network is unbearably slow. Even my Whats App cant opperate with the bad signal and conectivity I receive.</p> <p>I have logged requests for a technician to come onsite but keep being told that due to the 3g pakage contract I am on they cant send a technician.</p> <p> </p> <p>This issue has been persisting for a long time now and I am sick and tired of all the run around.</p> <p> </p> <p>I have the following refrences: FTR ********** 94, SREQ ********** 04 & the latest 1 today FCR_ ********** 08</p> <p> </p> <p>This is the worst service I have ever received from a company, the agents actually lie about sending a technician to your home to come out to your home to resolve the issue.</p> <p>I would no longer like to do business with Neotel they are pathetic.</p> <p> </p> <p> </p>
Good day no improvement on my experience. This service sucks. I don't think Neotel knows what to do to resolve this issue. Still no follow up call for a technician to come to my home and do an assessment. My account still billing as normal and Neotel will expect payment but I still don't have Internet at my home
Good day no improvement on my experience. This service sucks. I don't think Neotel knows what to do to resolve this issue. Still no follow up call for a technician to come to my home and do an assessment. My account still billing as normal and Neotel will expect payment but I still don't have Internet at my home