1 reviews | Active since Jun 2017
Worst internet provider
<p>We have been with Neotel for 14 months and we were ******* into taking a 36 months contract with them. We were promised the best service and product and was esured by the technician that the signal is realy good at my house. We signed up for a 4mps line. That was the begining of the worst con ever. Not a single day goes by that we actualy get a 4mps signal. The fact is the line is so slow you can't even use e-mail. When you call there is always an excuse or they create a ticket and will contact you in 48 hours to resolve the matter, the only result is, they will send a technical team to come and investigate but you have to pay. Neotel's service and call center is a total joke, try and speak to a manager on a Friday after 14:00, you will be waiting untill unicorns roam the earth. Stay away from Neotel at all cost, once they have you signed up you will regret every single moment.</p>
Apparently your matter of urgency and mibe differs a lot, from the 9th of June 2017 we have been having problems with Neotel and no one has since been able to assist me. I did warn you that you are in breach of contract and i will persuit legal action if this continues. Well I struggled for 49 minutes to go onto the internet to reply again to your worst service. I need the contact details of the senior manager as he/she will be the first responded in the law suit I will be starting. Should i not get this from you I will be instuting action against the MD and or Board of directors.
Apparently your matter of urgency and mibe differs a lot, from the 9th of June 2017 we have been having problems with Neotel and no one has since been able to assist me. I did warn you that you are in breach of contract and i will persuit legal action if this continues. Well I struggled for 49 minutes to go onto the internet to reply again to your worst service. I need the contact details of the senior manager as he/she will be the first responded in the law suit I will be starting. Should i not get this from you I will be instuting action against the MD and or Board of directors.