Worse service than Telkom.. who would have guessed it's possible

<p>I signed up last year for LTE from Neotel. The first months seemed fairly good and happy with my choice to move from Telkom ADSL which was constantly down. However I am now ready to go back. Over the last 3 months my signal has been up and down and drops to point where google won't even open. Seemed to be related to weather at first with it stopping with the lightest of drizzle. But now happens randomly. I have tried multiple times to call the help line. With first two calls closing as problem is erratic and said must log again when it goes Dow so can check when it's happening. So I woke up last week to line being down and called straight away and told them story. I only got called back in the afternoon by Andries and said they will monitor and call back. But no call. I then phoned back myself and did trouble shooting with nice guy Ravi and he confirmed something was wrong and someone should come. He emailed technical team to respond. I then got call today from Andries wanting to try more things over phoned. Including checking random things I know aren't the problem and refusing to send out technician. I then asked to speak to supervisor and I am still waiting. I just want to cancel the service now as this is a joke and technicians seem clueless.</p>