Whatever you do, don't get neotel

Hi,<br> <br> I have had an absolute horrible experience with neotel since I signed my contract. <br> <br> -I am paying for an 8 Mbps line but I was told I will only get 5.7 Mbps. <br> - I have not even been able to update my Instagram or even check email for weeks because my internet is so slow.<br> - I was told a technician would cost me R800.<br> - the call Centre tells me to upgrade to fibre if I want proper internet which is not what I want. <br> - Call centre hung up on me. <br> - Mxolisi at call Centre promised to call me back and send a technician. This didn't happen. <br> - I have spent more than 4 hours in 3 days on phone calls. <br> - No one answers your calls at head office. <br> <br> I RUN A COFFEE SHOP AND IM LOSING CUSTOMERS BECAUSE YOUR INTERNET AND CUSTOMER SERVICE IS NONE EXISTENT.<br> <br> I have reported you to hellopeter several times and all you do is send a generic email saying. Thanks we'll be in contact with you.