What the hell Neotel??

<p>I joined Neotel 3 months ago after disgusting service from Telkom. Today I regret this decision as my new account has been suspended due to "SYSTEM ERRORS".</p> <p> </p> <p>On 11 August I spoke to Pulane who logged the complaint and said i would be called on 12 August by their IT dept. I'm still waiting for that call at 16:25.</p> <p> </p> <p>I called at 15:15 and by 15:45 still had not received any help. The manager, Thabo, said IT closed at 16:00 but said he would find someone to help and would call me back. Needless to say he hasn't called me back either and neglected to say he went home at 16:00 as well. My ref number for this is SREQ ********** 736.</p> <p>Why also on 08 August was I asked if my account was being terminated? I've just locked myself into a 2 year contract!</p> <p>Why is no-one interested in sorting this out???</p> <p> </p>