1 reviews | Active since Mar 2015
What does it take to get somewhere???
This is now the 3rd time I have been forced to post something on this site in order to get something out of Neotel. Absolutely the worst service I think anyone will ever experience. <br> <br> My name was listed on ITC after I cancelled my contract with them and paid what was said to me. More than a year afterwards they handed me over for apparently still having an outstanding amount. Not once was there an attempt to contact me. I have requested proof of them trying to contact me, i.e letters, phone calls, emails etc. <br> <br> I think it is safe to say Neotel knows they made no attempt to follow procedures and now of course cannot provide the proof. I demand these documents within 14 days otherwise I will take the matter further. READ THIS AGAIN: Within <br> <br> Also take note that you will be clearing my name off ITC unless you want severe consequences Neotel. It's best to fix your mistakes unless you want even more of the public of the public to find out how *********** you really are.<br> <br> Absolutely pathetic!
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
