iC
ian C

1 reviews | Active since Oct 2012

13 Apr 2016, 14:18

What a *******

Have had a neotel prepaid for quite a few years and have had to replace phone and change batteries as they are a load of *******, thought would be better than Telkom, this seems to be a mistake and a BIG mistake.<br> Had to drive all the way from Claremont to N1 City on Saturday, only two people working there and had to wait over an hour to be served, only to be told that they do not have any phones or batteries for the ZTE model phones. Ok no problem what about a replacement phone, no problem but R599. What a joke a loyal customer for all these years and they want to rip me off. Being a pensioner this is a lot of money. Surely they should have replaced the phone at minimal cost not try to squeeze the last rand out of there customers. Maybe I should have stayed with Telkom and can use any phone not one that cost R599 and is probably a load of *******

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Replies (1)
Neotel
Neotel's reply14 Apr 2016, 15:03
Official
Hello wazzadaventry,

Thank you for getting in touch. We are extremely sorry to hear this and for the inconvenience. We would like our team to assist you but require your Neotel account number or phone number. Please could you kindly send it through to us?

You can also contact us via email *** or on Facebook NeotelSA