GH
Graham H

1 reviews | Active since Mar 2014

06 Aug 2015, 09:46

Wasted Money

I bought myself the Neotel ****le for my laptop, was working fine for browsing the net. BUT when it comes to downloading haha, well lets just say that 0.11mbs is not a speed for downloading, and i dont have 12hours to wait for a 3gb download. i then bought the Netgear wifi router (MBRN 3000) again terrible, so slow that not even able to update my app on my phone which is 18mb... i call the call center and get told a bunch of ****. i go to the walk in center and again i get told a bunch of ****. i have now wasted R1200 on the ****le and the wifi Router and i have 7-8gbs of data and i cannot use it. this network is terrible. compared to my VODACOM ****le i get faster download speed, EG: 3gb file downloaded on VODACOM takes 1.5hours. Try to download a 3gb file on NEOTEL and it takes 12hours. haha that pathetic. Neotel is *****ing money, because i cannot refund my devices, and i cannot get promised faster internet. because Neotel doesnt have fast internet... FALSE ADVERTISING IS NOT A GOOD THING.

0
Replies (1)
Neotel
Neotel's reply06 Aug 2015, 14:56
Official
Hello Graham082,

Thanks for getting in touch although we are very sorry to hear that this has been your experience.
We have tired to locate your profile using your ID but are not able to locate your information.
Are you able to supply your Account ID or Account number?
Please let us know and we will be most happy to have the matter attended to.
Thanks and kind regards,
The Neotel team