HS
HEIDI S

1 reviews | Active since Jun 2009

13 Jul 2018, 12:59

VERY BAD SERVICE FROM NEOTEL

Received the worse experience in my life from Neotel. I cancelled my subscriptions 3 months ago and still receive accounts every month. They have now black listed me due to non payment for a service I no longer have. Their drive fetched their equipment from me 2 month ago and to date they still have not received the equipment from the driver. I have pictures and registration from the driver but the call Centre just never listen or help. They just do nothing and to date I still receive accounts. This company does not look after their clients and their staff in very unhelpful. I want this issue resolved or I will post a review a day of all the bad experience I have on a daily basis with Neotell

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Replies (2)
HS
HEIDI S's update16 Jul 2018, 12:12
Reviewer Update
Have done this sooooooo many times so don't respond to me like a robot. I am trying to solve this for months not days. BAD SERVICE.
HS
HEIDI S's update16 Jul 2018, 12:15
Reviewer Update
Terrible service. Months of trying to solve one thing. Nobody in NEOTEL is interested in customer service. Terrible service and don't bother calling they never help.