KH
Kate H

1 reviews | Active since Mar 2017

06 Mar 2017, 17:05

Useless Neotel

<p>A Neotel account was **********ly opened in my name by an ex. I have been trying since the 16th Of february to cancel this account, which I did in writing on email and the oustanding amount was paid. I had no idea about this account because it was not linked to my bank account, it was only when the Ex defaulted on payments I started to get harrassed by Nu Debt. I thought your name had to coincide with the bank account details? To date I am still waiting for Neotel to contact me, they have not cancelled the account and today I received an invoice. This has got to be one of the most useless companies I have ever had to deal with. </p>

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Replies (1)
Neotel
Neotel's reply09 Mar 2017, 15:46
Official

Good day Kate, we see our team rep**** to your email. Your account will be terminated 20 working days from the day we received your email