QB
Quintin B
1 reviews | Active since Jul 2011
19 Mar 2015, 12:42
Useless AVOID at all cost
Paid almost R900 for prepaid mifi ****le. Although rate are reasonable you can NEVER purchase data by Pick n Pay or Mr Price, you can mot check your data balance unless you waste your airtime calling their call centre. If they do not have the facility for you to check your balance, clients should not have to pay to check your balance.
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Neotel's replyOfficial
19 Mar 2015, 13:24Hello quinheidi,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Best regards,
Neotel's reply19 Mar 2015, 13:24
Official
Hello quinheidi,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Best regards,