DM
Dawie M

1 reviews | Active since Aug 2012

01 Feb 2017, 07:23

Useless!!! and this does not even help!

<p>I am writing this again, and I know it won't even help. I am now cancelling by debit order with the bank and have accepted that Neotel will never cancel my service and NEVER refund my money. </p> <p> </p> <p>ONCE AGAIN, and addeing name today! ERICK SIMANGO and SIBONISO SIBISI - 2 of the the most useless individuals on earth! *****!!!</p>

0
Replies (3)
Neotel
Neotel's reply02 Feb 2017, 11:23
Official

Good morning,

We apologise for the inconvenience. Please kindly resend us your account number so that we can follow up. Please also confirm if you logged a complaint on the complaints board forum

Best regards,

DM
Dawie M's update02 Feb 2017, 11:35
Reviewer Update

I have posted this complaint to numerous places. Pleople out there should know who they are dealing with when they deal with Neotel. My acount number is R***.

I want to know if you are going to keep empoying Erick Simango and Siboniso Sibisi? They are once again ignoring my request!

Neotel
Neotel's reply02 Feb 2017, 14:41
Official

we have followed up and a late termination request has been logged, a credit note will also be raised for November, December and January. Your reference is: SREQ_***

We will send your feedback to our team

Best regards,