UNPROFESSIONAL & BAD SERVICE

This is regarding the complaint I lodged two months ago. I migrated to prepaid and later my line/service was terminated and given to someone else. This was resolved. <br> <br> But now again the same thing is happening my line/service has been terminated and given to someone else again. This is the second time. I cant recharge or make or receive any calls as my number is used by someone else. I have sent Neotel an email to their complaints department. They don't even reply to emails. You have to phone when you have an issue with them. I don't understand why they provide emails. <br> <br> This is unprofessional and a very bad service. <br> <br> Regards <br> <br> Sandile Nkalweni