******** Charging of Device and Service Fee Charge

Neotel have refused to give me my contract for over one year because they know that there was no device fee charges or service fee charges stipulated on the contract. Curt-Lee and Althaf Majeed, as well as others at Neotel, have not only **** to me for over one year but blocked me from ever being able to resolve this issue within Neotel by refusing to get Senior Management involved.<br> <br> In terms of my SSME contract, device fee charges are R0 and there is NO mention of service fee charges. In terms of the Consumer Protection Act, this is ******** and all these two have been doing for the past year is blaming the channel partner, knowing that the charges can only be deducted by Neotel and not the channel partner. Neotel have breached their contract and have charged me ********ly about R14500 since April 2013. The manner in which Neotel have refused to contact me, after I lodged a previous complaint in December 2014 - says it all. This should be a massive warning to all consumers out there as I am a consumer activist and if I can't seem to get my own account sorted out with Neotel, I wonder how others are able to.<br> <br> Don't use Neotel, their ethics and workers are highly questionable.