Unable to get a response

Amazing that Neotel can do business in this day and age. If you call the call centre, no one answers and they advise you to send an email. I have sent 2 emails with absolutely no response. I have tried to log into their website with my account number, it says my account number does not exist!<br> <br> I need someone to call me urgently regarding my service and the quality of the service is substandard and the cost is exorbitant as data prices have significantly reduced over the 6 months. <br> <br>