HS
Herman S
1 reviews | Active since Aug 2015
12 Aug 2015, 09:40
Trying to change debit order banking details
I sent emails to [Email Removed] to change my debit order details in Feb 2015 as well as May 2015 with nor response. I am still trying to get it changed. I currently have to pay banking fees for the current account in question just to pay the Neotel debit order.
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Neotel's replyOfficial
14 Aug 2015, 10:35Hello hermans0101,
thanks for getting in touch and we are terribly sorry to hear you have not been contacted in order to make the necessary changes.
We have escalated your feedback and details to the team and will have you contacted as a matter of urgency.
Kind regards,
The Neotel Team
thanks for getting in touch and we are terribly sorry to hear you have not been contacted in order to make the necessary changes.
We have escalated your feedback and details to the team and will have you contacted as a matter of urgency.
Kind regards,
The Neotel Team
Neotel's reply14 Aug 2015, 10:35
Official
Hello hermans0101,
thanks for getting in touch and we are terribly sorry to hear you have not been contacted in order to make the necessary changes.
We have escalated your feedback and details to the team and will have you contacted as a matter of urgency.
Kind regards,
The Neotel Team
thanks for getting in touch and we are terribly sorry to hear you have not been contacted in order to make the necessary changes.
We have escalated your feedback and details to the team and will have you contacted as a matter of urgency.
Kind regards,
The Neotel Team