kB
kevin B
1 reviews | Active since Apr 2013
12 Feb 2015, 15:10
Totally disgusted as how this is being done at Neo
I made payment on the 05 Feb ,and still waiting for my device ,<br> Benedict.Khumalo is the most useless person I have ever dealt with ,can hardly keep a client informed no feedback ,I requsted for a Manager's email address nothing and still waiting???? from Benedict.Khumalo ,I need to know what is happening when will I receive this device ,they cannot even provide me with a waybill nr ,This is Terrible service, Its like now one know what is happening ,What is happening with my query ?????<br>
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Neotel's replyOfficial
12 Feb 2015, 15:12Hello kevin.britto@,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Neotel's reply12 Feb 2015, 15:12
Official
Hello kevin.britto@,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team