MS
Marc S
1 reviews | Active since Jun 2015
24 Jun 2015, 09:50
To many \issues"for more than 6 month to count!"""
So where do I start. The one thing Neotel was great at was porting me to their network, and the NeoSmart100 package at R99 a month, with really cheap call rates appears to be fantastic value. I migrated off Telkom to Neotel in early Jan 2015, and immediately had some issues, I escalated. The biggest issue was that at my Office / Home, signal is so poor that I keep missing calls, and they go straight to voice mail. Otherwise calls drop half way in a call! Not great way to run a business! The package / phone I am on, cant get an external areal, and since then Ashford has been \investigating"what to do and promises to call back"
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Replies (1)Neotel's replyOfficial
24 Jun 2015, 10:03Hello Transmedia,
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
Neotel's reply24 Jun 2015, 10:03
Official
Hello Transmedia,
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
