DK
David K
1 reviews | Active since Feb 2011
10 Aug 2015, 23:38
This is the third complaint
This is the third complaint on this forum in addition to the three to Neotel directly. There internet speed is 1/10th to 1/15th of what they advertise. also they do nothing on complaints. They have an automated to response to hello peter and then do not follow up. pathetic
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Neotel's replyOfficial
11 Aug 2015, 08:22Hello DKoppie,
thank you for your post and for supplying the details necessary to have this addressed.
We are very sorry to hear that this is your experience and have escalated the matter to the technical team for investigation.
You will be contacted as soon as possible.
Thanks and kind regards,
The Neotel Team
thank you for your post and for supplying the details necessary to have this addressed.
We are very sorry to hear that this is your experience and have escalated the matter to the technical team for investigation.
You will be contacted as soon as possible.
Thanks and kind regards,
The Neotel Team
Best regards,
Neotel's reply11 Aug 2015, 08:22
Official
Hello DKoppie,
thank you for your post and for supplying the details necessary to have this addressed.
We are very sorry to hear that this is your experience and have escalated the matter to the technical team for investigation.
You will be contacted as soon as possible.
Thanks and kind regards,
The Neotel Team
thank you for your post and for supplying the details necessary to have this addressed.
We are very sorry to hear that this is your experience and have escalated the matter to the technical team for investigation.
You will be contacted as soon as possible.
Thanks and kind regards,
The Neotel Team
Best regards,