PE
Peter E

1 reviews | Active since Apr 2018

28 Apr 2018, 08:28

Third time unhappy Neotel client!

I have a 24 month contract with Neotel. Experiencing my 3rd major down with technical passing the buck to their own service provider support. Lead time 48 hours ( working hours ÷8 =6 working days ) to fix the problem they say. How the he'll can you run a business with these clowns....any suggestions!

0
Replies (1)
Neotel
Neotel's reply30 Apr 2018, 10:53
Official

We are sorry to hear about this issue which you are encountering again with us and our sincere apologies for this. Please send us your Neotel Account details so we can arrange for a technician to call you and assist further with your problem.