They made changes to email system without notifica

Neotel - Last Friday change they email settings without letting their customer know. No-one int he call centre can give me the new setting for the 2 accounts we have - THEY CAN ONLY PUT YOU ON HOLD HOPING YOU WILL HANG UP. One account we use for business and one is personnel, they missed the 2 account up and sent all my private email to my husbands business. They are more than happy to change your password but that doesnt even get you back on the system. I have held on for over 15 mins to get an answer and then they tell you please hold - any maybe, maybe they will pick up again.<br> WHAT A JOKE.<br>