They can’t even bill properly

<p>I instructed Neotel to close my account, they use debit order to collect the monthly payments. The account they closed still have a balance which they did not collect with debit order, now they are charging me interest on their mistake.</p> <p>Needless to say no one answers phones or respond to emails at Neotel; this platform seems to be the only way to evoke a response. </p>