DS
Daryl S
1 reviews | Active since Jun 2022
27 Mar 2015, 13:06
The Worst Service Ever
The past 2 months have been hell on earth for us. This is the post my boss wrote on their page and still no response from them.<br> <br> \Your service is the worst in SA! Asked to cancel my contracts and no one even BOTHERED to ask why. WHY? Because I have 4 handsets THAT DONT WORK! 3 months back and forth with your pathetic call centre - all claiming its the handsets. Well I've had 3 different handsets THAT ALSO DONT WORK! Do u think that someone at your sorry excuse for a company can call me TO SORT MY PROBLEM OUT? How can I run a business without phones? No one at your branch or your call centre seem to understand this? Well done Neotel
Helpful (0)
Replies (1)0
Replies (1)Neotel's replyOfficial
27 Mar 2015, 13:08Hello Cwete,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Neotel's reply27 Mar 2015, 13:08
Official
Hello Cwete,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
