BS
Bernard S

1 reviews | Active since Sept 2016

07 Sept 2016, 13:38

The worst customer service in SA

<p> I have had nothing but bad service from this company since I decided to opt for them as a service provider....their service must be the worst in South Africa, the call centre does not answer their phones and never get back to you except for an email which one cannot respond to.</p> <p> </p> <p>I have been trying to cancel my contract with them for a month and have yet to get a response....absolutely useless.</p>

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Replies (1)
Neotel
Neotel's reply08 Sept 2016, 12:25
Official

Hi Bernard

We are sorry to hear this, we have checked your account and your termination request is assigned. Our team will contact you to process your request