The Worst Customer Service Ever - SREQ*** / SREQ*** / SREQ*** / SREQ*** / FCR***

<p>I have spoken to the following team leaders Sizakele Dube, Lebogang Magoro & Cirus Mosadi esclated to Dolly Mapuma. To date my issue of Neotel deducting funds from my account that are not due has not been resovled. Today I called in again after Dolly promised to call me 09/12/2016 before COB but did not bother and spoke to Jackson Letsolao who advised that all managers & supervisors are unavailable as usual due to meetings / training. I asked for the metter to be escalated to Dolly's superior and was told that it was Michelle but the call centre are not able to escalate the matter and I must wait for Dolly to call me.</p> <p>This has been going on since 07/11/2016 - Is there anyone at Neotel that can assist?</p> <p> </p> <p> </p>