The new circus is in town - Alton Green

<p>So my service was down for 2weeks. I was ensured a credit will be passed before end of November. Was never even logged. I had to spend another 6 hours to get an SRQ number. Further I paid half of my bill waiting to see the outcome of the credit. The next moment I am handed over to NUDEBT - threatening me with ITC listings etc. As I speka to Nubedt I receive my credit of only R419. I laid a formal complaint and requested Lwazi Zwane to contact me urgent. I mailed him twice plus laid a complaint, SREQ- ********** 94. This morning I came into the office and now my line was suspended. This company is a circus. You speak to the Consumer Hepldesk? They are not a helpdesk, they are a grave yard. They know how to apologise and thats it. Neotel is the exact replication of what business in South Africa is. Competent people in no sense. You cannot speak to management at all. Only the helpdesk or a supervisor. Terrible. Abusing their power. LWAZI ZWANE should be fired indeed. Thank you Neotel we will cancel our services....</p>