Thank You Lebohang Special Project Manager

Hi Lebohang Mabaso,<br> I would like your Management to know that you went the extra mile to try and help me with my router.Unfortunately your IT department does not have the same commitment to customer service.<br> <br> I will collect it on Monday regardless of what they have done or not done .I will not be lying on the floor to protest to get customer service like I had to do the other day.<br> <br> I also want to commend Mkize in you shop who resolved a problem in two minutes that your call center failed to do causing me to drive 45 kilometers to your service center.<br> <br> Neotel do not reply to customer service emails .On Monday I would have wasted 180 kilometers travelling to Neotel and back.<br> <br>