Terrible Terrible Service from Neotel

<p>Firstly , their phone failed to function within the first 2 months .</p> <p>I requested them to debit my account on the 25th, they didnt process the debit order on the 25th but on the 1st and the debt order kept bouncing costing me more money.</p> <p>Last year in October on the 14th i requested cancelation and Pertunia said i should send an email ********** .I sent the email and i got an automated response. </p> <p>They have continued billing and debting my account ever since then.</p> <p>Please stop billing my account and reverse Dec , Jan and Feb invoice .Please stop debting my account. </p> <p>For an ISP company , you guys are so so out of touch !!!!!</p>