1 reviews | Active since Mar 2017
Terrible Service
<p>I'm using a Neotel prepaid phone for my business. The phone has bee terminated by Neotel for over 2 months. Neotel didn't notify me, I heard from my clients who were trying to get hold of me on the neotel line that it's engaged. I called Neotel more than thre times to fix this mess and till to date theyhave not done so. They said I had not been using the neotel line for 6months and that's why it was terminated. I told them that is not true cause I use it alsmost daily to receive and make business calls. On the 21st June 2017 when I called, I was given this reference number SREQ ********** 13, time 13:20pm and I was told it will be fixed but It was not. I have called again today the 06th of July 2017 and spoke with Richard Motaung - at 14:58/15:00 and he said it will be fixed but I doubt. The service from Neotel is very poor and I'm losing clients and business because of this issue. If they fail to fix this matter by tomorrow Friday 07th July 2017 at 15:00p I will take legal action against them.</p>
REF NO: SREQ ********** 13
TIME: 13;20
DATE: 21 JUNE 2017
Richard Motaung –
14:58pm/15:00pm
06 July 2017
REF NO: SREQ ********** 13
TIME: 13;20
DATE: 21 JUNE 2017
Richard Motaung –
14:58pm/15:00pm
06 July 2017
