Terrible service

<p>I logged a call with Neotel on the 15th of November 2016 to explain that i did not have Wi-Fi service. They promised me that they would get a technician to call me and make an appointment to come out and fix the problem. It is now 13.27 on Friday and still I have not received a single call from anyone at Neotel or their service provider regarding an appointment or a plan to fix the problem. If this is what customer service is like from Beotel then I would rather deal with another company for Wi-Fi.</p>