WP
Willem P
1 reviews | Active since Mar 2009
07 Apr 2015, 06:31
TERMINATION FEE for something I never had
SO I thought I hated NEOTEL. At first I thought I could not hate any telecoms provider more than what I hate Telkom. Well NEOTEL just took the number one spot. After all that I have been through with this company, no signal, well not no signal, but not the super fast Internet they promised me when I signed up, now I am getting a termination invoice for R1434.00. DO these people not have brains. HOW CAN I PAY FOR SOMETHING I DID NOT HAVE?!?!?!?!?!?!?!?!?!?!?!?!<br> <br> What do I have to do now to get my money back!!!???????????????????
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Neotel's replyOfficial
07 Apr 2015, 08:07Hello jackal69,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Neotel's reply07 Apr 2015, 08:07
Official
Hello jackal69,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team