KB
Kaysham B

1 reviews | Active since Jan 2011

29 Sept 2016, 18:14

Stop Using Neotel They are *******

<p>neotel wiped out 20gigs of data from my data account and refuse to assist in the problem.</p> <p>everytime i call in to query my problem they always refuse to help saying that there is nothing that i can do and that is how they run things.</p> <p> </p> <p>what kind of service provider tells a customer that yes they stole their data and there isnt anything or anyone that can do anything to them.</p> <p>thats how they run their business.</p> <p> </p> <p>i hope that all neotel customer read this and cancell all their accounts before the same happens to them.</p> <p> </p> <p>if they can do this to me then they can do this to everyone at any given time.</p> <p> </p> <p>this has to be a crime and someone has to be able to stop corporate ****s like these from vicimising everyone.</p> <p> </p> <p>i am sure that this is happening to many people out there. </p> <p> </p> <p>this is just absolutly disgusting service from a disgusting service provider.</p>

0
Replies (3)
KB
Kaysham B's update01 Nov 2016, 15:24
Reviewer Update

That is all lies. Neotel has done absolutely nothing to assistin the problem. Please do not lie about these things.

I have been calling in almost everyday over the past 2 months and your agents refuse to help saying there isnt anything that can be done.

Your call centre supervisor, edward initially confirmed with me that it was all to be sorted within 48hrs. Thats been almost 2 months ago and everytime i call him he tells others to tell me he isnt in or busy. I have even heard him telling his staff that on the calls.

That is the disgusting service or shoukd i say absence on service that Neotel provides.

What do you have to say about that? Im waiting to hear Neotels mext excuse.

KB
Kaysham B's update29 Dec 2016, 15:13
Reviewer Update

As frm last correspondence in October neotel as not bothered to do any follow up or anything in regards to resolving this matter.

This proves to show that neotel has a disgusting service.

They feel they can do whatever they want with their customers money.

Im sure this is what they are doing to so many more customers that dont speak up.

They have officially stollen my money and have no intention to refund it.

Neotel
Neotel's reply03 Jan 2017, 15:37
Official

Hi Kaysham, can you please supply us with your Neotel account number?