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Narinda N

1 reviews | Active since Apr 2014

07 Apr 2015, 11:41

Still waiting for installment =(

4 months and still no response on progress. Waited super long just to receive a quote, finally 11 February I received a quote. 26 February all documents were submitted and I was notified that its been approved....BUT yet no install. How long will I have to wait? When will it get installed? Reaaaaaally disgusted with the service I'm receiving and the sales guy not even responding to my emails anymore. Please can I get some feedback asap!

0
Replies (1)
Neotel
Neotel's reply07 Apr 2015, 12:01
Official
Hello CathyCakes,

We thank you for highlighting this problem to us.

We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.

We assure you that we will endeavor to have a speedy resolution for you.

Regards,
Customer Services Team