Still not sorted, Just pay.

Somewhere in the beginning of 2016, I arranged for a wireless device to be collected from my ex's residence where I had police (detective sergeant Poni from the Midrand police station) on stand-by in case there were any issues with the collection. I called Neotel in the afternoon on the day of the collection and I was informed the device was collected and everything was fine.

In December 2016 I received a invoice backdating 6 months for the device. When I contacted Neotel they then informed me they had not collected the device, as it the account was going to be placed into her name and would have nothing to be done with me, however that was also not done and I now had to pay for it. I told them that they had informed me it was and I was swiftly told there was a issue with collection and I had to now either return the device or pay them.

I gave them every possible detail I had on the device and my ex's contact details. During the next year I had also found out from them she had tried to reactive the device and they had never informed me about, why were there no notes and why was I not contacted? I have done everything in my power to assist Neotel with the original mistake they made regarding collection.

Since then I have been hounded by debt collectors for a device that they had said was firstly collected where it wasn't. Then they would make a account for her as she was asking for one, but one was never opened.

I will never give Neotel a cent for a device I do not have and should have been collected as per the arrangements I made with them when I was responsible for the device. When they started to make their own arrangements with my ex it no longer had anything to do with me.

This issue has already affected my credit rating and it is a constant battle against the debt collectors and neotel themselves to get this sorted. and I and tired of the harassment, and bullying they are trying to do because they just want more and more money from me. if you do want to take things further then we can go to court otherwise please leave me alone. I am tired of talking for hours to people about the same thing over and over again.