GM
Glynis M

1 reviews | Active since Jul 2016

05 Aug 2016, 16:18

STILL NO SERVICE AFTER ALMOST 2 WEEKS

<p>I am very disgusted in the service from Neotel. I have not had internet access for almost 2 weeks but yet they still send a bill.......FOR WHAT!!!!!</p> <p>I can never get hold of anyone as they never answer their phones and if they do, you get the " I DUNNO HOW LONG IT IS GOING TO BE OFF FOR" this is unacceptable. If I do not have service within 2 days, I will cancel my contract immediately. Maybe someone will see this and respond, who knows......hmmm. I was earned by friends when I signed up, I should have taken their advise.</p>

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Replies (1)
Neotel
Neotel's reply08 Aug 2016, 09:44
Official

Hi Glynis

Thank you for getting in touch. We are experiencing issues related to slow speeds on the CDMA network. Our partners and vendors are working closely to resolve this issue as soon as possible. We apologise for the inconvenience caused.

We have asked our team to send you your data usage SREQ_ ********** 09