BC
Bradley C

1 reviews | Active since May 2015

15 May 2015, 14:57

Still no response from Neotel

Good day<br> i logged an incident for a router issue last week on the 8th May 2015. Shortly afterwards a response was sent to say they will come back to me. a week later no response. is this nornal?

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Replies (1)
Neotel
Neotel's reply15 May 2015, 15:28
Official
Hello Bradc,

We thank you for highlighting this problem to us.

We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.

We assure you that we will endeavor to have a speedy resolution for you.

Regards,
Customer Services Team