STILL NO RESPONSE after promise on HP 04/06/15

Dear Neotel <br> <br> On the 04/06/2015 I reported you here on Hellopeter regarding the lack of service, billing issues, and bad attitude towards the issues on my account with regards to billing and still waiting for proof of the call and proof of receiving what was promised to me. To date you have not endeavoured to sort the issue out - I have heard NOTHING from anyone within Neotel. This issue has been going on since 12/10/2014. You have listed me on ITC wihtout even sorting the issue out and today I still hear nothing from you!!! PLEASE I need this sorted out ASAP so that you I can come off ITC as a bad payer as this is not the case - my name has been clean until you failed to sort out the issues and follow proper procedure - surely the consumer protection act should hear about this.