ES
Elsa S

1 reviews | Active since Oct 2011

20 Apr 2015, 10:36

Still good sevice out there!

My router blew up on Saturday just after load shedding. I drove from Brackenfell to N1. Wiseman was ready to assist me immediately. Sort me out and gave me his personal nr if something was wrong. When I got home it was not working, I gave him a call and said he will phone me back in 5. He did it in 2 and 5 minutes later it was working. Well done Wiseman, we need more people that care like you do. Thank you

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Replies (1)
Neotel
Neotel's reply20 Apr 2015, 11:00
Official
Hello ElsaStrecker,

Thank you for taking your time to post this compliment.

We are glad that we were able to assist you.

We aim to continue improving the service experience and exceed your expectations.

Regards,

Customer Services Team