IB
Ivan B
1 reviews | Active since Nov 2014
23 Feb 2015, 12:30
Still billign me
I am very very angry.<br> <br> this is the most *********** company ever.<br> <br> i have complained before and as i was sold a product that did not work.<br> <br> i was told only way to sort it out was to upgrade.<br> <br> *******!! great sales policy sell something that doesn't work then make more money as the only option is an upgrade.<br> <br> i have terminated my contract but i am still being billed.<br> <br> STOP BILLING ME.<br> <br> i am going to invoice you for wasting my time and spamming me.<br> <br> stop with the sms's and statements.<br> <br> all i want is a statement showing a zero balance and a letter confirming my termination.<br> <br> do it now!!
Helpful (0)
Replies (1)0
Replies (1)Neotel's replyOfficial
23 Feb 2015, 13:20Hello Ivanblumenfeld,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Neotel's reply23 Feb 2015, 13:20
Official
Hello Ivanblumenfeld,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
