WW
Werner W
1 reviews | Active since Mar 2009
06 Apr 2015, 12:16
Slow / No service
I have reported Slow / No service last year September with proof of service. Reply received from Ashford on 28 Feb. In the mean time the router was replaced and STILL EXTREMELY SLOW INTERNET. WHAT can I do to get some action???<br> <br> PLEASE!!!!!<br> PRETTY PLEASE!!!<br> I BEG YOU PLEASE!!!<br> <br> SERVICE PLEASE!!!!!
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Neotel's replyOfficial
06 Apr 2015, 13:10Hello wernerw,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Neotel's reply06 Apr 2015, 13:10
Official
Hello wernerw,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team