Slow connection and poor customer service. As bad as Telkom if not worse.

<p>Hi</p> <p>I have complained a few time that my internet drops between 11 and 12 at night. If I call them at that time they tell me that I am not a coperate client I must please call again in the morning. When I do and tell them the issue after rebooting a few times they tell me to hold on the will check. After they check they tell me to reboot my rooter as they cant find no problems. Reboot as they request and everything works apparently I am lieing to them for some reason. After I moved and called them to get some one to come check why I only get 300kb per sec they came out a moved the antena a bit and got 3.8mb again. I got home late that night tested and got 1.4mb okay maybe it was the strong wind. Tested next day and got 2.2mb. Still not right told them that it is still not right and got the answer some one will call me back. No one called back got the issue of the line dropping again and as I work from home a lot this is not working for me. Few time had to go to work at 3am as I cant get a VPN to work as it is to slow or dropping. Called again and they told me they cant see nothing wrong. Told them I am pulling back my payment if this does not get resolved and the guy told me do what ever you want. So the next day I did. Line running on 2mb some days I am lucky and get 3 to 3.6mb but thats when I am really lucky. The accounts department called me and said that they see the payment was revesed what is the reason. Told them all of this and she told me it will get escalated she understands. Never heard back still slow connection next month revers the payment again that makes it 2 months now. Called them again as it is getting wors. Now after all of this they cut my line completely telling me they will do nothing to assist if I dont make a payment. I asked if I make the payment now will they send some one out now or fix my line on there side now and I was told no. So my question and this got the phone put down in my ear 3 time today how is this fair and why must I keep paying R1000 for a 4mb line if I get this service when there are a lot more cheaper and faster options out there. Neotel I left Telkom for the reason of little to no service was made a lot of promises by you and said okay I will pay you guys that amount which is dubbel I payed at telkom for better service but you are just as bad if not worse!!!!!!!! Apparently you work to 10 tonight and I will get a call before then lets see?</p>