1 reviews | Active since Aug 2015
SIGNED A CONTRACT FOR A PABX SYSTEM, GOT ADSL
In January 2014, I had a discussion with Mr. Johan Pienaar who is a contractor for Neotel. We discussed a new PABX system for my companies as we were experiencing problems with Telkoms lines being down or cables being ******. Mr. Pienaar assured me that a system with Neotel would be a lot cheaper than my Telkom phone system. He gave me a heap of documents to sign after showing me the handsets etc and an agreement was reached, His technicians installed an ADSL box instead of a PABX system. Every month for 22 months now, I get billed R1881.00 for a product I do not use. Mr Pienaar has no recollection of ever showing me phones and samples of switchboards etc and denies any responsibility saying we asked him for internet. I think we all know here what we asked for. Not even top Management have been able to resolve this matter yet. Stupidity..Par excellence!!!!<br>
We are sorry to hear this, we are going to investigate this matter and will be in contact.
We are sorry to hear this, we are going to investigate this matter and will be in contact.
